Welcome to Laad! By accessing or using our e-commerce store, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General
- These Terms govern your use of our website and services.
- By using our site, you confirm you are at least 18 years old or have consent from a parent or guardian.
2. Products
- All products are handmade and vegan, and slight variations in color, texture, or fragrance may occur.
- We ensure the highest quality, but individual results may vary based on skin type and usage.
- Always check the ingredient list for potential allergens before purchase.
3. Orders
- Orders are subject to acceptance and availability.
- Once an order is placed, you will receive an order confirmation email.
- Laad reserves the right to cancel or refuse orders due to pricing errors, payment issues, or unavailability of stock.
4. Pricing and Payment
- All prices are listed in INR and include applicable taxes.
- Payment methods include [list payment methods, e.g., credit/debit cards, UPI, etc.].
- Full payment must be made at the time of purchase.
5. Shipping and Delivery
- We deliver across India. Shipping times may vary based on location.
- Shipping charges (if any) will be displayed at checkout.
- Laad is not responsible for delays caused by external factors such as courier issues or natural events.
6. Returns and Refunds
- Due to the nature of our products, we do not accept returns unless the item is damaged or defective upon arrival.
- If you receive a damaged or incorrect product, contact us within 7 days with proof (photos).
- Approved refunds will be processed within [5] business days to your original payment method.
7. Intellectual Property
- All content on the Laad website, including images, logos, and text, is the property of Laad and is protected by intellectual property laws.
- Unauthorized use of any content is strictly prohibited.
8. Limitation of Liability
- Laad is not responsible for any adverse reactions caused by improper use of our products. Always perform a patch test before use.
- Our liability is limited to the value of the product purchased.
9. User Conduct
- You agree to use the website only for lawful purposes and in a way that does not infringe on others’ rights.
- Misuse of the website, including hacking or fraudulent activities, is strictly prohibited.
10. Changes to Terms
- Laad reserves the right to update these terms at any time. Changes will be effective upon posting on this page.
11. Governing Law
- These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Pune, Maharasgtr.
12. Contact Us
For questions or concerns, please reach out to us at:
- Email: connect@laadnaturals.in
Effective Date: [28.11.2024]