At Laad, we strive to deliver your handmade vegan cosmetics safely and promptly across India. Please review our shipping policy for a seamless shopping experience.
1. Shipping Coverage
- We deliver to all serviceable pin codes within India.
- Currently, we do not offer international shipping.
2. Processing Time
- Orders are typically processed and shipped within 2-4 business days of confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
3. Delivery Time
- Delivery times vary depending on the destination. Estimated delivery is:
- Metro cities: 3-5 business days
- Non-metro locations: 5-8 business days
- Please note that delays may occur due to unforeseen circumstances like weather, courier issues, or regional disruptions.
4. Shipping Charges
- Free Shipping: Orders above [X amount] qualify for free delivery.
- Standard Shipping Charges: For orders below [X amount], a nominal fee will be calculated at checkout.
5. Order Tracking
- Once your order is shipped, you will receive a confirmation email or SMS with tracking details.
- You can track your order on the courier’s website using the provided tracking number.
6. Address Accuracy
- Ensure your shipping address is accurate and complete at checkout.
- Laad is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
7. Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us within 7 days of delivery with proof (e.g., photos).
- We will work with the courier service to resolve the issue and ensure a replacement or refund as applicable.
8. Contact Us
For questions or assistance regarding shipping, please reach out to us:
- Email: connect@laadnatural.in